Last updated and effective: 31 dicembre 2019

This Privacy Policy explains how information about you is collected, used, disclosed and/or otherwise processed online and offline by NetScout Systems, Inc. and its subsidiaries and affiliated companies (“NetScout”) (collectively, “we”, “our” or “us”) when you:

  • usa il nostro sito (www.netscout.com o il “Sito”), le applicazioni mobili, i prodotti online e i servizi forniti da noi, o i nostri servizi di manutenzione e professionali (a titolo collettivo i “Servizi”);
  • Request quotes, services, support, downloads, trials, white papers or information;
  • effettua ordini per i prodotti o i servizi oppure si registra a eventi o webinar;
  • richiede credito o finanziamenti;
  • partecipa a sondaggi, lotterie o ad altre attività promozionali online o in qualsiasi altra sede;
  • si iscrive a newsletter, programmi, email promozionali o a materiali di altro tipo;
  • ci contatta.

Changes to This Privacy Policy

To the extent permitted by applicable law, we reserve the right to change this Privacy Policy from time to time. If we make material changes, we will notify you by revising the “Last Updated and Effective” date and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage or by sending you a notification using contact information you have provided). Your continued use of our Sites and Services or continued interaction with us after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes. However, we will provide notice and obtain your consent (opt-in or opt-out) if required by law.  We encourage you to review this Privacy Policy whenever you access the Sites and Services to stay informed about our personal information handling practices, your rights regarding your personal information, and the ways you can help protect your privacy. 

General Audience

The Site is for general audiences and is not intended for use by anyone younger than the age of 18.  We do not knowingly collect personal information from individuals younger than age 18.

RACCOLTA DI INFORMAZIONI

We collect information from you when you interact with us through our Sites or Services, such as your name and contact information. Some of this information may be considered personal information under various applicable laws. We consider information that identifies you as a specific individual (such as your name, phone number, and email address) to be personal information and we treat additional information, such as IP addresses and cookie identifiers, as personal information where required by applicable law. You may also provide demographic information (your age or gender) and information about your interests and preferences. If we combine other information with personal information, we will treat it as personal information under this Privacy Policy. In addition, some services on the Site allow you to pay online, and therefore require that you supply us with information associated with your credit card, banking account, or other accepted form of payment. 

Note that we may de-identify personal information we have collected about you. For example, we may use a mathematical process (commonly known as a hash function) to convert information into a code. The code does not identify you directly, but it may be used to connect your activity and interests.

California residents, please see the “Notice to California Residents” section below for additional information on our information collection, use, and sharing practices.

Informazioni forniteci dall'utente

We may ask you to provide certain information to us when you use the Sites or Services. For example, you may provide personal information to us when you use or access our Services, including any interactive areas of our Services, participate in a contest or promotion, complete a product or Services-related survey, sign up to receive one of our newsletters, communicate with us via third-party social media sites, request customer support, or register to a secure extranet site to obtain access to webinars, product information, support, Services and training, or otherwise communicate with us. The types of information we may collect include your name, email address, account username, password and/or responses to security questions, address, phone number, device and tool information related to your account (e.g., serial number and date purchased), payment information, service activation codes, photographs, videos, diagrams, notes, and any other information you choose to provide.

Community Forums

ll sito NetScout può anche fornire newsgroup online, forum chat e blog ai nostri utenti. Tutte le informazioni che l'utente divulga in questi forum potrebbero diventare di pubblico dominio e potrebbero essere lette, raccolte o utilizzate da altri utenti. If you choose to voluntarily disclose personal information, that information will be considered public information and the protections of this Privacy Policy will not apply. In tali casi, è necessario prestare attenzione quando si decide di comunicare informazioni personali. L'uso del nostro sito è anche soggetto alle Condizioni di utilizzo. Si prega di consultare le Condizioni di utilizzo (https://www.netscout.com/legal/terms-and-conditions/) per ulteriori informazioni sull’uso del nostro Sito.

Informazioni che raccogliamo automaticamente quando l'utente utilizza i servizi

Quando l'utente accede o utilizza i nostri Servizi, possiamo raccogliere automaticamente determinate informazioni che potrebbero includere informazioni personali tra cui:

  • Log Information: registriamo le informazioni sull’uso dei Servizi, ivi compreso l’indirizzo del protocollo Internet (“IP”), il tipo di browser utilizzato, i tempi di accesso, le pagine visualizzate, il numero di clic e le pagine visitate prima di navigare sulle pagine dei nostri Servizi.
  • Device Information: raccogliamo informazioni sul computer o sul dispositivo mobile utilizzato per accedere ai nostri Servizi o informazioni su determinati strumenti o dispositivi NetScout utilizzati, tra cui il modello hardware, l'indirizzo MAC, il sistema operativo e la versione, i codici di identificazione univoci dei dispositivi e le informazioni sulla rete mobile.
  • Network Information: potremmo raccogliere informazioni sulla rete, ad esempio informazioni su dispositivi collegati, nodi, configurazioni, velocità di connessione e prestazioni di rete e applicazioni.
  • Informazioni sulla posizione geografica: se è stato dato il proprio consenso (o in base a quanto altrimenti permesso ai sensi della legge applicabile), possiamo raccogliere informazioni sulla posizione geografica del dispositivo mobile dell'utente o dello strumento NetScout, ogni volta che l'utente accede o utilizza una delle nostre applicazioni mobili oppure uno dei nostri dispositivi o dei nostri strumenti. We may also be able to collect or infer your approximate location through information we collect, such as an IP address. Per ulteriori informazioni, consultare la sezione “Scelte dell’utente” sottoriportata.
  • Usage Information: We, and our third-party service providers (including advertisers and analytics providers), may use a variety of technologies that automatically or passively collect certain usage information whenever you use our Site, products and Services (“Usage Information”). Usage Information may include the browser and operating system you are using, the URL or advertisement that referred you to our Site, the search engine search terms that led you to our Site (if applicable), and other information such as how often the Site, products and/or Services are used, the duration and quality of use, the types of use (e.g. data creation, storage, access, deletion), calibration data, project configuration data and operator data.
  • Information Collected by Cookies and Other Tracking Technologies: cookie e altre tecnologie di monitoraggio come beacon web/tag, oggetti locali condivisi (collettivamente “Cookie”) sono utilizzati per migliorare l’esperienza dell’utente e consentono di adattare i nostri contenuti in base agli interessi degli utenti e di personalizzare tali contenuti.
  • Cookies. I Cookie sono costituiti da piccoli file contenenti lettere e numeri che memorizziamo sul browser dell'utente o sul disco rigido del dispositivo di quest'ultimo. Le informazioni raccolte dai Cookie possono essere contrassegnate con informazioni di contatto, informazioni sui dispositivi o altre informazioni personali fornite a NetScout. Ad esempio, i Cookie possono contenere informazioni, come il codice identificativo dell'utente o le sue preferenze, che utilizziamo per personalizzare i contenuti, tenere traccia delle pagine visitate o per salvare la password in modo che non sia necessario reimmetterla ogni volta che si utilizzano i nostri Servizi. Usiamo i seguenti tipi di Cookie: 
    • Strictly Necessary Cookies. Sono i Cookie necessari per la funzionalità prevista per i nostri Servizi. Rientrano ad esempio in questa categoria i Cookie che consentono di utilizzare le pagine web per effettuare acquisti.
    • Analytical/Performance Cookies. Questi Cookie ci permettono di riconoscere e contare il numero di visitatori nonché di capire come i visitatori usufruiscono dei nostri Servizi. Ciò ci aiuta a migliorare il funzionamento dei nostri Servizi, ad esempio, garantendo che gli utenti trovino facilmente ciò che cercano.
    • Functionality Cookies. Questi Cookie ci permettono di personalizzare i contenuti per l'utente, di salutare quest'ultimo con il suo nome e di ricordare le sue preferenze (ad esempio, la sua lingua di preferenza o l'area in cui si trova). Possono anche essere utilizzati per il riconoscimento dell’utente quando utilizza nuovamente i nostri Servizi.
    • Cookie pubblicitari di terzi. We may allow third parties to place Cookies on your device for advertising and analytics purposes. For information on how to opt-out of these cookies, click here

Per saperne di più sui Cookie si prega di visitare www.allaboutcookies.org/manage-cookies/index.html. È inoltre possibile decidere di rinunciare ad alcuni Cookie accedendo alle impostazioni del browser o del dispositivo ed evitare, in alcuni casi, l’installazione completa di tutti i cookie. Sebbene il rifiuto di determinati Cookie non interferisca con la capacità di interagire con la maggior parte dei nostri Servizi, alcune funzioni e/o Servizi potrebbero non essere disponibili se si rifiutano determinati cookie.

NetScout uses and allows certain third-party Cookies on our Site to help us understand what product information is of most interest to you, to send advertisements tailored to your interests (interest-based advertising), and to measure the effectiveness of such advertising and other information. Questi Cookie di terze parti raccolgono e analizzano alcuni tipi di informazioni personali, tra cui l'indirizzo IP, il tipo di browser, la lingua del sistema, i dati sulla risoluzione dello schermo, l'ISP, le pagine visitate e le URL delle pagine web a cui hanno fatto riferimento i visitatori del sito, la versione del sistema operativo, la posizione geografica, il fuso orario, la data e l'ora, il tempo trascorso sulle pagine e le informazioni di sessione clickstream nonché altre informazioni simili. I Cookie di terze parti possono raccogliere tali informazioni personali sul nostro sito e associare le informazioni raccolte ad altre informazioni provenienti da altri siti web e/o altri prodotti e servizi online o mobili che l'utente può utilizzare o visitare. 

Please see below for additional information on Third Party Analytics and Advertising Companies and the tracking technologies they use and your choices.

  • Web Beacons. We may also use web beacons (small graphic images or other web programming code, also known as "1x1 GIFs" or "clear GIFs") and similar technologies on our Sites and within our communications to you. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Sites, to monitor how users navigate the Sites, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed and to improve your experience on the Sites, including to provide you with content customized to your interests. Our web beacons may collect some contact information (for example, the email address associated with an email message that contains a web beacon).
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Sites, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the Sites and is deactivated or deleted thereafter.

NON TENERE TRACCIA

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser, except as specifically required by law.  To find out more about “Do Not Track,” please visit www.allaboutdnt.com.

USO DELLE INFORMAZIONI

Where we need specific consent to a form of processing under applicable law, such as the collection of personal information regarding your location, or the use of your personal information for marketing, we will obtain such consent in the manner described in this Privacy Policy or as otherwise required by law.

We may use your personal information as follows:

  • To provide, maintain and improve our products and Services or otherwise for internal business purposes;
  • To provide and deliver the products and Services you request, process transactions and send you related information, including confirmations and invoices;
  • To resolve technical issues related to products and Services, and send you technical notices, updates, security alerts and support and administrative messages;
  • To respond to your comments, questions and requests, and provide customer service;
  • To communicate with you about products, services, offers, free trials, surveys, contests, promotions, rewards and events offered by us and others regarding the Services, and provide news and information we think will be of interest to you, including through electronic communications with your consent or where otherwise permitted by applicable law; (please see “Your Choices” below);
  • To monitor and analyze trends, usage and activities in connection with our products, Services and related tools and those of third parties, with your consent or where otherwise permitted by applicable law;
  • To personalize and improve our products and Services, and provide advertisements, content or features that match your user profile(s) or interests, with your consent or where otherwise permitted by applicable law;
  • To process and deliver contest entries and rewards;
  • To link or combine with information we get from others to help understand your needs and provide you with better service, with your consent or where otherwise permitted by applicable law; and
  • To carry out any other purpose which is compatible with the purpose for which the information was collected or otherwise as disclosed to you at the time you provide your information or with your consent.

In order to process your personal information, we may rely on your consent, our legitimate interest in customizing and providing our products and Services, and the need to process your personal information in order to provide our products and Services to you, as our legal basis (where required) for collecting your personal information. 

Trasferimenti transfrontalieri

Your personal information will be stored at our offices or on our servers and those of our Service Providers (defined below), which may be in the United States or other countries which may not have a level of data protection law equivalent to that of your country.  With respect to data transfers from the European Economic Area (“EEA”) and the United Kingdom to the US and other non-EEA jurisdictions, we may rely on the European Union Model Clauses, binding corporate rules or other approved cross-border transfer mechanisms approved by the European Commission and/or the need to process your personal information in order to provide the requested products and Services (performance of a contract) to transfer your personal information.  In base a quanto consentito dalla legge applicabile, l'utente può richiedere le informazioni riguardanti le misure di salvaguardia adeguate che abbiamo messo in atto contattandoci attraverso i recapiti nella sezione dei contatti. With respect to such transfers from the EEA, the United Kingdom and Switzerland to the US, we may also rely on our self-certification under the relevant Privacy Shield Framework (see below). For more information, see the section below on European Residents

CONDIVISIONE DELLE INFORMAZIONI

NetScout may share non-personal information, which may include Usage Information and hashed, aggregated or otherwise de-identified data, with third parties. NetScout does not share your personal information with unaffiliated third parties for their own marketing purposes without your consent (which may consist of offering you the opportunity to either opt-in or opt-out of such sharing). We may share the information we have collected about you, including personal information, as disclosed at the time you provide us with information or with your consent, and as described below or elsewhere in this Privacy Policy – all as permitted by applicable law.

When you Consent to Sharing or Request that We Share Your Information 

We may share your personal information with your consent or at your direction, such as through an external application programming interface (“API”). The Site may also contain registration forms or other features that provide you the ability to opt-in or opt-out of sharing information about you with one or more third parties. If you agree at that time to have your personal information shared, your personal information will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. We are not responsible for the privacy policies and practices of third parties, and, if you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly. You also may request, sometimes through your use of an interactive feature, a widget or third-party application, that we share information about you or your use of the Sites with a third party, and we will typically do so under those circumstances.

Third Party Service Providers

NetScout stipula contratti con partner commerciali, fornitori, service provider, agenti di terze parti o fornitori autorizzati (“Service provider”) al fine di fornire i prodotti, i Servizi o le transazioni richiesti, tra cui l’elaborazione degli ordini, l’elaborazione delle transazioni di carte di credito, l’hosting di siti web, l’hosting di eventi e le registrazioni di seminari nonché per fornire supporto ai clienti. NetScout may share personal information with its Service Providers (or allow them to collect information from or about you) to the extent needed to deliver the products or Services or respond to requests for information on products or Services or otherwise support your business needs or interests. In questi casi, possono contattare direttamente l'utente in merito a tali prodotti o servizi. A questi Service provider forniremo solo la quantità minima di informazioni personali necessarie per completare il servizio o la transazione richiesta e richiediamo loro di trattare le informazioni personali in maniera coerente con i termini contenuti nella presente informativa sulla privacy. Se non diversamente disposto per legge o tramite accordo, NetScout non è responsabile per alcun uso improprio da parte di tali Service provider.

Affiliates and Subsidiaries

We may share your personal information with our affiliates and subsidiaries worldwide for data processing or storage purposes, or as otherwise outlined in this Privacy Policy.

Distributors, Resellers and Other Partners

We may share your personal information with distributors, resellers, channel partners and others in connection with the sale and marketing of products and services offered by NetScout or on behalf of NetScout with your prior permission or where otherwise permitted by applicable law (please see “Your Privacy Rights” below for more information about your choices with respect to this type of sharing).

Administrative or Legal Reasons

We may share your personal information in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, if we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect our rights, property and safety and the rights, property and safety of others, or as otherwise required or permitted by any applicable law, rule or regulation.

Sweepstakes, Contests and Promotions

We may share your personal information in connection with sweepstakes, contests or other promotions that may require registration and otherwise in connection with administration of such promotion, including winner selection, prize fulfillment or as specified in the promotion’s official rules and share your personal information that may be collected.

Where necessary in connection with, or during negotiations of (including due diligence), any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company, subject to our taking such further steps as may be required by applicable law.

 

Third Party Analytics Providers and Advertising Companies

The Site may contain content served by third parties, including videos and advertisements, and we work with third party service providers to serve NetScout advertisements elsewhere online. In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to this or other web sites, and we may receive information regarding the use of the Sites and the effectiveness of our advertisements. These third parties may set and access their own tracking technologies on your device (including cookies and web beacons) and may otherwise collect or have access to information about your visits to and activity on the Service as well as other web sites or online services. Some of these parties may collect personal information from you over time when you visit the Site.

Cookies and web beacons used by us and on the Site, including those set by third party network advertisers, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times and to conduct research regarding the usefulness of certain advertisements to you. We may share Usage Information about visitors with third party advertising companies, analytics providers and other third parties for similar purposes. While we may use a variety of service providers to perform advertising and analytics services, some of these companies are members of the Network Advertising Initiative ("NAI”) or the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. You may want to visit http://www.networkadvertising.org/managing/opt_out.asp, which provides information regarding targeted advertising and the "opt-out" procedures of NAI members. You may also want to visit or http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program. To learn more and make choices about interest-based advertisements from participating third parties in jurisdictions outside of the United States, please visit the Canadian DAA online choice page at http://youradchoices.ca/choices/, the  European DAA online choice page at http://youronlinechoices.eu and Australian DAA online choice page at http://www.youronlinechoices.com.au/opt-out/

For mobile apps, you may be able to limit certain advertising practices using the settings on your phone, tablet or other mobile device. Also, on most mobile devices, you can install the DAA's AppChoices app to make choices about cross-app interest-based advertisements from participating third parties.  You may review additional information on opting out of mobile devices at https://www.networkadvertising.org/mobile-choice/

Please note opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while online.

If you are a California resident, please see our “Notice to California Residents” section below regarding additional rights you have, including how to exercise your “Do Not Sell” right.

FUNZIONI DI CONDIVISIONE SUI SOCIAL

I Servizi possono offrire funzioni di condivisione social e altri strumenti integrati (come il pulsante “Mi piace” di Facebook e i pulsanti “Segui” di LinkedIn e Twitter), che consentono di condividere le azioni intraprese sui nostri Servizi con altri media e viceversa. L'utilizzo di tali funzioni consente la condivisione di informazioni con gli amici o il pubblico, a seconda delle impostazioni stabilite con l'organizzazione che fornisce la funzione di condivisione social. Doing so may allow us to collect (or the third party to share) information about you, including without limitation personal information. We may also receive information about you if other users of social media give us access to their profiles and you are one of their “connections.”  The information we collect is subject to this privacy policy. Per ulteriori informazioni sullo scopo e sulla portata della raccolta e del trattamento dei dati in relazione alle funzioni di condivisione social, consultare le informative sulla privacy delle organizzazioni che forniscono queste funzioni. Non accettiamo alcuna responsabilità per le pratiche in materia di privacy di tali organizzazioni.

Se l'utente sceglie di utilizzare il nostro servizio di segnalazione per indicare a un amico una pagina di netscout.com, chiederemo all'utente di fornire il nome e l’indirizzo e-mail del suo amico, in quanto si presume che l'utente sia autorizzato a fornire tali dati. Invieremo automaticamente all'amico dell'utente un’unica e-mail invitandolo a visitare il Sito; NetScout non conserva tali informazioni.

Third Party Content and Links to Other Sites

Third parties may host or serve certain content on the Site. The Site may also contain links to third party web sites or features that NetScout does not control. Third parties whose content appears on the Sites may collect information about you through the use of their own cookies and web beacons, may independently collect or solicit personal information, and may have the ability to track your use of their sites and services. Likewise, NetScout widgets or other NetScout content may be included on third parties’ web pages and web sites that are not associated with NetScout and over which we have no control. NetScout may collect Usage Information through NetScout content appearing on third-party sites.

NetScout is not responsible for the privacy practices employed by any third party, and our hosting of third-party content, linking to third party websites, or the appearance of NetScout content on third party websites does not constitute sponsorship or endorsement of the content or business practices of those third parties.

Sicurezza

La sicurezza delle informazioni personali dell'utente è molto importante per NetScout. Abbiamo messo in atto misure di salvaguardia fisiche, amministrative e tecniche progettate per proteggere le informazioni personali dell'utente. In addition, NetScout uses standard security protocols and mechanisms to exchange the transmission of sensitive information, such as credit card details.

Sebbene ci sforziamo di proteggere le informazioni personali dell'utente, non possiamo garantire la sicurezza delle informazioni trasmesse. Raccomandiamo all'utente di prendere le dovute precauzioni per proteggere i propri dati personali quando naviga in Internet. Ad esempio, modificare spesso le password, utilizzare una combinazione di lettere e numeri durante la creazione di password e utilizzare un browser protetto.

Changing Your Preferences and Access, Updating or Deleting Your Personal Information

Se l'utente sceglie di non fornire determinate informazioni personali, potrebbe non essere possibile procedere con l'attività o beneficiare dei servizi per i quali sono richiesti i dati personali.

You can always unsubscribe or choose your preferred method of communication from us by following the specific instructions in the email you receive or by notifying us or using the Communications Preference Center.  You may also choose to opt out of NetScout contacting you for marketing purposes by email, postal mail, fax and/or phone by sending an email to [email protected], by calling us at 978-614-4000, or writing to us at 310 Littleton Road, Westford, MA 01866.  Se si comunica l'intenzione di rinunciare, potremmo ancora inviare comunicazioni non riguardanti le operazioni di marketing, come quelle sull'account dell'utente o sulle nostre relazioni commerciali in corso. Ove richiesto per legge, in alcuni paesi, NetScout offrirà all'utente la possibilità di accettare prima che gli venga inviato materiale promozionale. Ciò non si applica alla ricezione di comunicazioni obbligatorie considerate parte di alcuni servizi NetScout, che l'utente può ricevere periodicamente a meno che non annulli il Servizio.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. NetScout si sforza di mantenere l'esattezza delle informazioni personali dell'utente. Abbiamo realizzato una tecnologia, processi di gestione e politiche per mantenere l'integrità delle informazioni personali. Forniremo all'utente l'accesso alle sue informazioni personali qualora ciò sia ragionevole o in conformità alle leggi pertinenti e compiremo sforzi ragionevoli per fornire all'utente l'accesso online e la possibilità di modificare le sue informazioni personali. Per proteggere la privacy dell'utente e la sua sicurezza, prenderemo provvedimenti per verificare l'identità di quest'ultimo prima di concedere l'accesso o di apportare modifiche alle sue informazioni personali. Le richieste di cancellazione delle informazioni personali sono soggette agli eventuali obblighi di rendicontazione legale ed etica applicabili. To request access, deletion and/or correction of your information, you can do so by logging into your online account or emailing us at [email protected], or by contacting us by phone at 1-800-357-7666, 978-614-4000, or mail at NetScout Systems, Inc., Data Privacy Office, 310 Littleton Road, Westford, MA, USA, 01866. Per contattarci, si prega di fornire il proprio nome, posizione lavorativa, nome della società e indirizzo e-mail.  La richiesta dell'utente riceverà una risposta entro un lasso di tempo ragionevole, in modo coerente con la legge applicabile. Si prega di notare che, se consentito dalla legge applicabile, potrebbe essere addebitata una piccola commissione per le richieste di cui sopra. Oltre ai diritti sopraindicati, a seconda della posizione geografica dell'utente, si può avere il diritto di presentare un reclamo presso la propria autorità locale di protezione dei dati.

California residents, please see our “Notice to California Residents” section below for additional information about California privacy rights.

Third Party Marketing Opt-Out

In conformità a quanto sopraindicato, possiamo condividere le informazioni personali con terze parti per fini di marketing in relazione ai nostri prodotti e Servizi in seguito a un'autorizzazione dell'utente o laddove diversamente consentito dalla legge applicabile. Qualora si desideri evitare che le informazioni personali dell'utente vengano condivise in tale modo, si prega di comunicarlo scrivendoci all'indirizzo [email protected].

California residents, please see our “Notice to California Residents” section below for additional information about California privacy rights.

Informazioni sull'account

Se si desidera disattivare o cancellare il proprio account, si prega di inviarci un'e-mail a [email protected], potremmo tuttavia conservare alcune informazioni personali, in base a quanto richiesto per legge o per scopi commerciali legittimi. We may also retain cached or archived copies of personal information for a reasonable period.

California residents, please see our “Notice to California Residents” section below for additional information about California privacy rights.

Informazioni sulla posizione geografica

As described above, we may collect location information when you use certain NetScout devices or tools. You may choose not to share location information through the account settings on your device. If you deactivate the collection of location information, certain features of our devices or tools may no longer function.

Push Notifications/Alerts/SMS OR MMS Messages

Con il consenso dell'utente, possiamo inviare notifiche push o avvisi al dispositivo mobile dell'utente per gli aggiornamenti e le comunicazioni relativi ai Servizi. È possibile disattivare questi messaggi in qualsiasi momento modificando le impostazioni di notifica sul dispositivo mobile. If you sign up to receive SMS or MMS messages that may be offered on the Site, you may unsubscribe from any text messages received by replying “STOP”.

Conservazione

We will retain your personal information in accordance with our data retention policies and for as long as we feel necessary for our business purposes, unless otherwise required by law or you request that we delete it.  

 

European Residents

Depending on your country of residence, you have certain rights under applicable data protection laws in the European Economic Area (EEA), the United Kingdom, and Switzerland, including the General Data Protection Regulation, the UK Data Protection Act 2018, and the Swiss Federal Data Protection Act.  Similar laws apply in several other countries.

Under these data protection laws, you can access information about you and update or correct it. In some cases, you can also ask us to erase it, restrict or stop processing, or provide data in a “portable” form, if feasible. You may withdraw consent (“opt out”) if you have previously consented to any particular use of your information, such as receiving marketing emails or text messages. For all such requests, contact [email protected].

If you reside in the EEA, United Kingdom, or Switzerland, you have the right to make a complaint to your national data protection supervisory authority.

PRIVACY SHIELD

NetScout Systems, Inc. and all of its U.S. affiliates and subsidiaries, including but not limited to: Arbor Networks, Inc.; NetScout Systems Federal Corp.; NetScout Systems Security Corp.; NetScout Systems Texas, LLC.; and Newfield Wireless (collectively, “NetScout,” “we,” “our” or “us”) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. NetScout Systems, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Siamo responsabili per il trattamento delle informazioni personali che riceviamo nel quadro dei Privacy Shield e dei trasferimenti successivi a terzi che operano come nostri agenti. We comply with the Privacy Shield Principles for all onward transfers of personal information from the EU, UK, and Switzerland. In virtù dei principi del Privacy Shield, rimaniamo responsabili qualora agenti terzi, da noi ingaggiati per elaborare i dati personali per nostro conto, dovessero agire in maniera non conforme a tali principi, fatto salvo il caso in cui possiamo dimostrare di non essere responsabili per l’evento che ha provocato il danno.

In determinate situazioni, potremmo avere l’obbligo di divulgare le informazioni personali a seguito di legittime richieste delle autorità pubbliche o governative, anche qualora sia necessario soddisfare i requisiti di sicurezza nazionale e di applicazione della legge. Per quanto riguarda i dati personali ricevuti o trasferiti ai sensi dei Privacy Shield, NetScout è soggetta ai poteri di applicabilità delle norme della Commissione Federale del Commercio degli Stati Uniti (Federal Trade Commission).

Pursuant to the Privacy Shield Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States.  Su richiesta, forniremo all'utente l'accesso alle sue informazioni personali di cui siamo in possesso.  L'utente potrà anche correggere, rettificare o eliminare le informazioni personali che lo riguardano da noi conservate.  Chiunque desideri avere accesso oppure correggere, rettificare o eliminare i dati errati trasferiti negli Stati Uniti ai sensi del Privacy Shield, dovrebbe inviare una richiesta direttamente a [email protected].  Qualora ci venga richiesto di rimuovere i dati, risponderemo entro un arco di tempo ragionevole.

Prima di condividere le informazioni dell'utente con terzi che non sono nostri agenti, oppure prima di utilizzarle per finalità diverse da quelle per le quali erano state originariamente raccolte o successivamente autorizzate, comunicheremo la possibilità di rinuncia a titolo individuale oppure di rinuncia per i dati sensibili.  Per chiederci di limitare l’utilizzo e la divulgazione delle informazioni personali dell'utente, si prega di inoltrare una richiesta scritta a [email protected]

In conformità con i principi del Privacy Shield, NetScout si impegna a risolvere i reclami riguardanti la privacy dell'utente e la raccolta o l'uso che svolgiamo dei dati personali dell'utente trasferiti negli Stati Uniti ai sensi del Privacy Shield. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact NetScout by email at [email protected]. Risponderemo ai reclami riguardanti la raccolta o l'uso delle informazioni personali dell'utente entro un periodo di tempo ragionevole.

NetScout si adopera inoltre per sottoporre i reclami sulla privacy non risolti nel quadro dei principi del Privacy Shield a un organismo di risoluzione delle controversie indipendente, il BBB EU PRIVACY SHIELD, gestito dal Council of Better Business Bureaus. Se l'utente non riceve tempestivamente una risposta per il proprio reclamo o se tale reclamo non viene preso in considerazione in modo soddisfacente, è pregato di visitare www.bbb.org/EU-privacy-shield/for-eu-consumers per ulteriori informazioni e per presentare un reclamo. Questo servizio viene fornito a titolo gratuito.

If your complaint involves human resources data transferred to the United States from the EU, UK, and/or Switzerland in the context of the employment relationship, and NetScout does not address it satisfactorily, NetScout commits to cooperate with the panel established by the EU data protection authorities (DPA Panel), UK Information Commissioner’s Office, and/or the Swiss Federal Data Protection and Information Commissioner, as applicable and to reasonably comply with the advice given by the DPA panel and/or Commissioner, as applicable with regard to such human resources data.  Al fine di dare seguito a un reclamo non risolto in materia di risorse umane, l'utente dovrebbe contattare l’autorità del lavoro o della protezione dei dati nazionale o statale nell’opportuna giurisdizione.  I recapiti per le autorità di protezione dei dati dell’UE sono reperibili qui: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.  I reclami che riguardano i dati delle risorse umane non dovrebbero essere inviati al BBB EU PRIVACY SHIELD. 

Se il reclamo dell'utente relativo al Privacy Shield non può essere risolto tramite i canali sopraindicati, in alcune circostanze è possibile avere diritto a richiedere un arbitrato vincolante per alcuni reclami residui non risolti, facendo affidamento ad altri meccanismi di indennizzo.  Consultare l’Allegato 1 del Privacy Shield alla pagina https://www.privacyshield.gov/article?id=ANNEX-I-introduction

In the event of the withdrawal of the United Kingdom from the European Union, NetScout will continue to protect personal data transferred from the United Kingdom in conformance with applicable law and the Privacy Shield Principles unless and until the latter are replaced by a supervening agreement between the United States and United Kingdom.

Contattaci

In caso di domande sulla nostra conformità alla presente informativa sulla privacy, si prega di contattarci scrivendo al Data Privacy Office, 310 Littleton Road, Westford, MA, USA, 01866 o inviando un’e-mail all’indirizzo [email protected].

 

Notice to California Residents

California Privacy Notice

This California Privacy Notice is effective as of 1 gennaio 2020.

This notice supplements NetScout’s privacy policy and applies only to California residents.  NetScout collects personal information from individuals acting on behalf of another business. Accordingly, NetScout is not subject to most provisions of the California Consumer Privacy Act (“CCPA”). While NetScout is not required by California law to do so, we offer California residents the opportunity to access information about you and update or correct it. In some cases, you can also ask us to erase it, restrict or stop processing, or provide data in a “portable” form, if feasible. You may withdraw consent (“opt out”) if you have previously consented to any particular use of your information. Please note that we may take steps to verify your identity before we fulfill your request. For all such requests, contact [email protected]. In addition, as required by CCPA, we provide the opportunity to exercise the right to opt-out from the sale of their personal information. These rights are subject to some limitations, such as when we are retaining data to comply with our own legal obligations. You will not be required to create an account with us in order to submit a request. More information on each of these rights is below.

Opt-Out of The Sale of Personal Information

NetScout does not sell personal information in exchange for money or other direct compensation. However, use of personal information for online advertising may be a sale as that term is defined within CCPA. If you are a California resident and would like to opt-out of this sale of personal information, please visit our Cookie Preferences tool at the bottom of page. 

Contact for More Information

You can contact us for more information by writing us at NetScout Systems, Inc., Data Privacy Office, 310 Littleton Road, Westford, MA, USA, 01866 or emailing [email protected].